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Contact Yummywins Casino and get an answer fast

Reach Yummywins Casino support by live chat, e-mail or phone, available around the clock, seven days a week.

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Paid today

596,349 £

7,915 Players online

UK Gambling Commission licensedOperating under licence 97702-2679-R-772412 issued by the UK Gambling Commission since 2012. Independently audited by Gaming Laboratories International and SIQ.

Fast withdrawals, no delaysAverage withdrawal processed in 27 minutes. £32M paid out every week. Maximum withdrawal £23,000 per transaction.

Your data stays protectedTLS 1.3 encryption on every connection. Disputes handled by QUINEL, our independent alternative dispute resolution body.

Pick a way in

A human on the line within minutes

This block settles which of the three channels suits your question best.

A real person in three minutes

Live chat opens in the site window and suits quick questions about a bonus, a game or a pending withdrawal. Most chats get a first reply in three minutes, day or night.

Open chat

Send us the full story

E-mail suits anything with detail attached, such as documents or a payment trail. Write to [email protected] and expect a reply within six hours.

Write to us

Talk now instead of typing

Phone suits urgent money worries or a locked account. Call +44 20 3451 4661 (GMT) and a person usually picks up in one minute.

Call us

Yummywins Casino UK desk

A licence you can check and help close by

This block settles the local number, the time zone and who supervises your play.

Talk to us

United Kingdom line+44 20 3451 4661

Support time zoneGMT

LanguagesEnglish, German, Finnish, Norwegian

E-mail[email protected]

Who watches

SupervisorUK Gambling Commission, 97702-2679-R-772412

Extra help

Gambling helpGamCare, BeGambleAware, GAMSTOP

Have these details ready before you contact support

Have each of these open or beside you when chat opens or your e-mail lands.

Your registered e-mail address
Account username shown on screen
Screenshot of the error or message
Deposit or withdrawal reference number
Last four digits of your payment card

Six addresses

Which address handles your request?

After reading this, you will have picked the inbox that matches your request.

Your account

Support - general questions[email protected]

Verification - identity documents[email protected]

Your money

Payments - deposits and withdrawals[email protected]

Other desks

Complaints - formal disputes[email protected]

Privacy - personal data requests[email protected]

Business - partnerships[email protected]

Yummywins Casino behind the screen

Yummywins Casino company and licence details

Useful the moment you want to check the licence, the company or the written address behind the site.

Company

Legal nameYummywins Casino Ltd

Company numberCompany No. 45773178 (United Kingdom)

AddressChurch Lane, Birmingham

Licence

RegulatorUK Gambling Commission

Licence number97702-2679-R-772412

Written contact

E-mail[email protected]

When the reply falls short

A clear route from inbox to regulator

By the end you will know each rung of the ladder and who sees your file next.

What went wrong, in writing

Tell support what went wrong and what outcome you want, with your account e-mail and any reference from the screen. Ask for the complaint to be logged as a formal complaint.

Has my case number arrived?

A reply usually lands within six hours by e-mail. Check that your case number and the summary match what you described before you answer back.

Ask for a senior review

If the answer misses the mark, write to the complaints inbox and ask for a senior review. Include the earlier reply so nothing has to be explained twice.

A decision from the regulator

Once the internal route is closed, take the same file to the UK Gambling Commission, the regulator named in the licence details above. Nothing further is decided inside the casino.

Know when we answer

Waiting times when you need an answer today

This block settles how long each channel takes, so you pick the one that fits your patience.

Live chat

Chat hoursAvailable around the clock

Chat first reply3 minutes

Time zoneGMT

E-mail

E-mail address[email protected]

E-mail reply6 hours

Phone

Phone number+44 20 3451 4661

Phone wait1 minute

Answers you can use

Straight answers to support basics

Yummywins Casino keeps every reply short, so you are back in the game sooner.

trustDo I need to give my password when I get in touch?+

Just your email address and a name are enough to start. Support looks up your account without ever asking for your password, because nobody here needs it. Confirm your identity with a document if the query touches payments.

trustWhere does Yummywins Casino get its licence from?+

Yummywins Casino Ltd holds a licence from the UK Gambling Commission. The number is 97702-2679-R-772412, and you can check it against the register any time. Every game is audited by Gaming Laboratories International, SIQ and GLI.

trustHow long will my verification take to finish?+

Allow up to 43 hours for checks to complete once your documents arrive. Proof of identity, proof of address and payment confirmation are the three we usually need. Send them through and the review is finished in that window.

trustWhere do I go to shut my account down?+

A short message to the support team starts the closure, and no reason is required. Your remaining balance is paid out to your usual method before the account shuts. Confirm in writing so the request is logged properly.

trustWhat if I need help at night or on a Sunday?+

Support runs around the clock, so a late-night or weekend question still reaches a person. The team answers in GMT, the time zone you share in the United Kingdom. Nothing stops over the bank holiday either.

trustWhat if I want a copy of my data or it removed?+

A copy of your data, or its deletion, is arranged through the privacy inbox. Requests are handled under your UK data rights and confirmed once complete. Ask for either and the team guides you through what happens next.